HIRING AN UNLICENSED CONTRACTOR
A contractor without a license is a handyman and is not specifically trained in the sport court field. Making this mistake can cost you thousands of dollars along with a lot of aggravation to undo the handyman’s work. Should a permit be required they will not be able to pull this which could cause the entire project to have to be removed and rebuilt according to code
HIRING AN UNINSURED CONTRACTOR
A Contractor without the proper insurance is a financial liability to you. If someone gets hurt on your property and there is no workman’s comp insurance, you will be liable for paying for the injuries sustained to the workers. The worker can sue you for their medical expenses. If they damage something during the construction process you will have no recourse but to pay for the repairs out of pocket.
Sport Surfaces has a $5,000,000 liability policy, workman’s compensation along with bonding. You can have peace of mind knowing you are covered on all fronts with us.
CHOOSING A CONTRACTOR SIMPLY BECAUSE THEY OFFER THE LOWEST BID
Thinking you are saving money by choosing the lowest bid contractor can often be misleading as this can turn out to be the most expensive choice in the long run.
Contractors who bid projects too low often do not have enough money to buy quality materials, equipment and take shortcuts. When the project is completed, and issues arise the lowest price Contractor usually disappears along with your money!
The customer ends up calling another licensed contractor such as Sport Surfaces to fix the Lowest Bid Contractors work and also provide the warranty repairs that they failed to provide. This can often put the job at a much higher cost rather than just getting it done properly the first time. Not only does this cause an added financial burden but it is also very aggravating to have to chase a contractor to either repair their work or stand behind their warranty.
NOT CAREFULLY RESEARCHING THE SPORT COURT CONTRACTORS REPUTATION
Don’t be afraid to ask the Contractor for references. Confirm that the contractor’s customers are happy with the performance they received. Also confirm if the Contractor honored the warranty. To see if a company is black listed we recommend the website https://www.ripoffreport.com google reviews.
At Sport Surfaces, our reputation is our most prized asset. We encourage you to talk to our customers, suppliers, and regulators to solidify our claim that we are your sport court contractor of choice.
CHOOSING A CONTRACTOR THAT IS A ONE -PERSON TEAM
A properly installed or resurfaced sport court takes a team to complete the project correctly. It is not a job for “a person with a truck.” If anything happens to the “person with a truck” your project will linger for days, weeks and possible months before completion.
At Sport Surfaces, we have the resources and experience to ensure your court is installed or resurfaced properly in a timely manner. It all starts with our sales associates who are trained and understand what it takes to provide an estimate for a quality job. We have project coordinators who receive the signed proposals, complete the kick off calls, schedule the project, and order the material and equipment needed for your project. Our Technicians who we consider “Artist” are experts in the field and will be completing the hands-on work. Our Project Managers oversee the job. We also have a Warranty Department who provides repairs when necessary. Our team of people allows us to provide unparalleled service from inception to completion and after.
CHOOSING THE WRONG SURFACE OR PLACING COURT IN WRONG LOCATION
Choosing the wrong surface or placing court in the wrong location can lead to huge unexpected costs. Irrigation systems (water), maintenance, root damage, and unexpected environmental issues can destroy a court in a very short period.
At Sport Surfaces, our expert sales team is your resource to ensure the sport court surface and location is properly chosen with you in mind rather than job profitability. Sport Surfaces will disclose the expenses that will be associated with all the different surfaces openly with you so that you can make an informed decision as to the most suitable surface for yourself and your family.
PAYING A HIGH INITIAL DEPOSIT, PAYING FOR THE ENTIRE PROJECT UP FRONT, OR PAYING CASH AT THE CONTRACTOR’S REQUEST
It is never a good idea to pay too much of an upfront deposit, not all contractors are honest. We have seen on many occasions where the contractor received a deposit and disappeared.
At Sport Surfaces, your happiness is our number one goal. We will make sure you understand every step of the process and every promise we make is in writing. We request a deposit in the amount that is comparable to the work and provide progress payments for the work that has been performed.
NOT PROPERLY MAINTAINING THE SPORT COURT
It is important that when your Contractor completes the sport court a maintenance manual should be issued to care for your investment.
Sport Surfaces will make sure you understand how to maintain your court for years to come. At your final inspection our (Technicians) “Artist” will review how to care for your court. We also provide a written maintenance manual to educate you on how to keep your court looking good.
NOT RECEIVING A WARRANTY
When choosing a Contractor be sure the contractor will warranty the work performed. If the Contractor will not guarantee his work, there is a reason.
Sport Surfaces stands behind our work.
MAINTENANCE SERVICE CONTRACT
Everyone loves making life easier. Most of our competitors do not offer any type of service plan to take care of your court on a consistent basis.
Sport Surfaces is proud to offer a maintenance service contract for most of the products we offer. With this program you can be assured that your court will remain looking great all year long and provide you years of fun, unparalleled performance and continue to always look new